We process your order right away. You will normally receive your order in 3 business days.
Certain products listed within our web site are not standard stock items and can take longer than the stated time.
All customers will be contacted by email to confirm a convenient delivery date between the days of Monday to Friday 8.00am to 5pm (excluding weekends) - we are unable to give exact delivery times.
You can specify your required date between the days of Monday to Friday (excluding weekends) on your online order.
Deliveries must be signed for, please ensure you or your agent will be available at your delivery address to sign for and check goods. On arrival all goods must be inspected carefully by the customer or agent for any signs of damage, should you find any damage please instruct the driver to take the goods back with them, or sign the delivery document as damaged. If you do not have time to inspect the goods properly please sign the document as un-checked.
Please open all boxes or parcels as soon as they arrive, you have 3 days to notify discountbuildsupplies.co.uk of any damage, shortages or incorrect items, if we are not notified of damage, shortages or incorrect items within this time, you agree to indemnify discountbuildsupplies.co.uk in full against any losses we suffer as a result of your failure to notify us within 3 days.
IMPORTANT PLEASE NOTE: Our suppliers will only make one delivery, if you are not at the delivery address to accept the delivery a charge will be made to deliver a second time.
There will be one person per vehicle and for health and safety reasons the driver is only contracted to deliver kerbside, Delivery inside a customer s property is at the driver s discretion.
Larger items (including all pipe, water harvesting and oil storage tanks) will normally be delivered by carrier.
Please note that for all items delivered by carrier, it is the customer s responsibility to ensure adequate vehicular access and the provision of suitable offloading equipment, where required.
Delivery dates are approximate and no liability is accepted in respect of late deliveries.
PLEASE DO NOT ARRANGE TO INSTALL THE ITEMS UNTIL AFTER THEY HAVE BEEN DELIVERED AND CHECKED FOR DAMAGE. DISCOUNTBUILDSUPPLIES.CO.UK OR ITS AGENTS ARE NOT LIABLE FOR ANY INSTALLER OR CONTRACTOR COSTS, CONSEQUENTIAL LOSS OR COMPENSATION IN ANY WAY.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss, damage or destruction.
DELIVERY TO A DIFFERENT ADDRESS OTHER THAN THE CARD HOLDER ADDRESS IS AT OUR DISCRETION.
Delivery Details (Zone 1)
Our standard delivery charges is: Free
Some products will incur a nominal handling charge, this will be shown on the product page.
Delivery Details (Zone 2)
This applies to remote parts of Scotland, Northern Ireland, Isle of Wight, the Isle of Man, the Scottish Isles, Isles of Scilly, and the Channel Isles.
We are currently unable to provide shipping costs tailored to your order online so please get in touch with your order requirements and we can quote delivery based upon destination and weight.
Please phone 01579 371 116 for details.
Our Delivery Zones
Currently, our site is not able to accept orders from anywhere other than the UK and its islands.